At Fixit Chemicals, we aim to ensure that your orders are processed and delivered in a timely, secure, and reliable manner. This Shipping Policy outlines how orders are handled, shipped, and delivered once placed through our website.

Order Processing

All orders are processed after confirmation and verification. Orders are typically prepared for dispatch within 1–3 business days, excluding weekends and public holidays. During peak periods or promotional campaigns, processing times may be slightly extended.

Once your order has been dispatched, you may receive a confirmation message or email with shipping details, depending on the courier service used.

Shipping Coverage

We currently ship orders within Pakistan. Delivery availability may vary depending on your location and courier service coverage. If your area is not serviceable, our team will contact you to discuss available options.

Delivery Time

Estimated delivery time usually ranges between 3–7 business days, depending on your city and courier operations. Please note that delivery times are estimates and may be affected by factors beyond our control, such as weather conditions, courier delays, or unforeseen logistical issues.

Shipping Charges

Shipping charges, if applicable, will be calculated at checkout and clearly displayed before order confirmation. Any additional charges such as cash-on-delivery fees (if applicable) will also be communicated during checkout.

Damaged or Missing Parcels

If you receive a parcel that is visibly damaged, tampered with, or incomplete, please contact us within 48 hours of delivery with clear images and order details. This allows us to investigate the issue with the courier and assist you accordingly.

Fixit Chemicals is not responsible for delays or damages caused by third-party courier services, but we will always support our customers in resolving such issues where possible.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate at the time of placing an order. Fixit Chemicals is not responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer.

For shipping-related questions or support, please contact us at
info.fixitchemicals@gmail.com